Troubleshooting

R Series Push Trolley

• Why won't my R1-S fold?
• Why won't my R1-S handle stay upright
• Why does my golf bag fall through the jaws of my R1-S?

Vertx

• Why won't the preset speed buttons work on my Vertx?
• Why won't my Vertx switch on?

Q Remote

• Why won't the preset speed buttons work on my Q Remote?

Q Series

• Bottom Bungee that secures the bag in place has snapped
• Handle does not stay up when extended
• Stabiliser wheels for the Q Trolley have broken or snapped.
• One or both wheel arches are damaged.
• SmartPower battery cannot be removed from the trolley.
• Q/X Series trolley does not move when selecting the cruise control buttons on the handset.

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